My account

Discussion in 'Help' started by Enspi, Oct 13, 2018.

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  1. Enspi

    Enspi Active Member
    Noble

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    So i mad A auth thingy on my old i pad that broke and when i try to log on with this account i need the code to disable it or even move in the lobby and i have no other way to play if i still have the auth thingy enabled.
    I can give a ss of me on the account bc i bought like 4 or 5 gkits on sov i think and i cant get on
     
  2. ItsJerb

    ItsJerb Moderator
    Moderator Sahara IV Emperor Explorer Magma Martian

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    We are not able to disable 2fa off of players accounts as warned before you set up 2fa. The only options you have available to you is to do one of the following:

    1. Try and recover your authy account. (If you used the Authy App to set-up your 2fa with)

    2. Use the backup codes you were provided with when you originally set up your 2fa. You can attempt to find the backup codes via your logs using this method here: Click Here

    Note: On the section where it tells you to search for locked forever search for scratch codes instead!

    Locked
     
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