HELP! I never got my rank

Discussion in 'Help' started by GrapeyYT, May 16, 2018.

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  1. GrapeyYT

    GrapeyYT New Member

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    Hi. I got a Tier 5 Rank but never got it in 2 days ): . If able may some people help me my IGN is GrapeyYT here is proof that i bought it because i always take screenshots of my purchases

    [​IMG]
     
  2. GrapeyYT

    GrapeyYT New Member

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    file:///C:/Users/amjoe/OneDrive/Pictures/Screenshots/Screenshot%20(33).png copy this link and paste it on a new tab :)
     
  3. Blakae

    Blakae Member

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    That link won't work

    and have you tried /redeem or whatever it is?
     
  4. GrapeyYT

    GrapeyYT New Member

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    I have but it never worked
     
  5. Blakae

    Blakae Member

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    Did you give them the right IGN with cap sensitive letters
     
  6. GrapeyYT

    GrapeyYT New Member

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  7. GrapeyYT

    GrapeyYT New Member

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    and yes i did
     
  8. ItsJerb

    ItsJerb Moderator
    Moderator Sahara IV Emperor Explorer Magma Martian

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    Hi! For all purchase help submit a support ticket here: https://www.cosmicprisons.com/forum/index.php?support-tickets/open
    Make sure you change the topic to Purchase Help!
    For the process to be sped up include your IGN, date purchased, and proof of purchase (the receipt you received when you made the purchase. It will be in the email you put in the form.)
    Locked
     
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